Hello? We are OTK MUSIC.

Thank you for participating in this GOLDEN CHILD video call event.

After the announcement of the winners on February 2nd, delivery was scheduled to proceed from February 3, yesterday.

In the exclusive photo card we prepared (1:1 gift for all applicants)

Overall, serious defects (such as ink smearing) were found.

Accordingly, there was a situation in which the quantity that was handed over to domestic and overseas delivery companies was recovered.

we made a claim to the printing company.

As this privilege photo card was carried out by the agency,

We must send it to you without any problems, but we apologize for your understanding as this situation occurred.

It takes about a week to reprint and receive

Delivery will start on February 15th, after the Lunar New Year holiday.

We apologize for the delay.

Therefore, as a reward, the privilege random photo card is not a random number of purchases.

We will send it in 2 random copies.

And with the prizes that 30 people who won the VIDEO CALL must receive

We will inform you that it will be packaged and shipped after the event is over.

Also, those who received an album with a defective photo card

Newly printed photo cards after February 15th

we will send it back.

We are very sorry for the inconvenience.

If you have further inquiries, please contact cs@otkmusic.com.

Thank you